Measurements (cm):

• Waist Circumference: XXS=64, XS=70, S=74, M=78, L=84, XL=88, 2XL=96, 3XL=103
• Pant Length: XXS=98.5, XS=99.8, S=100.2, M=101, L=101.8, XL=102.6, 2XL=103.4,  3XL=104.2

Fabric: New Zealand Merino

Style No. B8576

MADE IN NEW ZEALAND

SHIPPING + RETURNS

NEW ZEALAND ORDERS

• Enjoy FREE SHIPPING to anywhere in New Zealand for (non-rural) orders over $350. Orders under $350 incur a flat $10 shipping fee. 
• All New Zealand rural orders incur a flat fee of $12 to contribute towards courier surcharges.
• We use NZ Courier Post & Post Haste for all New Zealand deliveries.
• You will receive your order within 3-5 days upon placing your order.
  
  
• A tracking number will be issued to you via email once your parcel has been collected for delivery.
  
  

OVERNIGHT EXPRESS OPTION (NZ Non-Rural Orders only)

In a hurry to receive your order? 

Please select the Overnight Express option at checkout.

Orders must be placed before Noon, on a weekday, to enjoy this service.

Orders placed before 10am on a Friday (for example) will be delivered the next working day on the Monday following. We are unable to guarantee delivery on a Saturday. 

The Overnight Express service to anywhere in New Zealand incurs an Express rush fee of $25. This also means that your order will be fast-tracked to the top of our production queue and shipped same day on Courier Post's Overnight service. If your order is being shipped from two different locations, the Express fee will be charged twice = $50. This is because the order requires two overnight couriers, not one.

Unfortunately we are unable to provide this service to rural addresses.

Please allow one extra day for this service if your address is deemed a rural postcode.

AUSTRALIAN ORDERS

• Enjoy FREE DHL EXPRESS SHIPPING to anywhere in Australia for orders over $500. Orders under this, incur a flat $25 shipping fee to anywhere in Australia via DHL.

INTERNATIONAL ORDERS

• All international orders incur a $50 freight charge.
• For international deliveries, we use DHL Express.
  You will receive your garments within 4 - 6 days upon placing your order.
  
  
• We deliver internationally to most countries.
  
  
• International taxes, if applicable, will be payable upon receipt.
  
  

For any questions you may have, please don't hesitate to contact our customer service team: service@paularyan.com

Thank you for shopping with us.

Our Returns Policy

14-Day Return Window

We offer a 14-day return period from the date of purchase. This timeframe ensures you have adequate time to consider your purchase whilst maintaining the freshness and quality of our curated pieces.

Please Note: Returns requested after 14 days cannot be accommodated, as we're committed to offering only the finest quality items to all our clients.

What Can Be Returned

Eligible Items:

• Items in original, unused condition
• Original packaging and tags intact
• Proof of purchase (receipt or order confirmation)
• Items that haven't been worn, washed, or altered

Items We Cannot Accept:

For hygiene and safety reasons, certain items cannot be returned:

• Intimate apparel and undergarments
• Swimwear (unless tags remain attached and hygiene liner intact)
• Personalised or custom-ordered pieces
• Gift cards and digital products
• Items marked as final sale